We're based just outside Hillsborough, and most weeks we're fixing vacuums for people who live right on your street. Free look-over, honest quote, no pressure.
Hillsborough is well within our usual collection radius, so if getting the machine to us is the sticking point, that's easily sorted. Most faults come down to a handful of common causes, and we've usually seen them before.
You don't need to know what's wrong before you bring it in — that's our job. We check it over for free, explain what we find in plain English, and quote before touching anything.



Usually a sign the motor's under strain. Worth catching early before it becomes a bigger job.
Could be the cable, a switch, a PCB, or a battery, depending on the model. We check before we quote.
A belt, brush bar or motor-head fault. We stock parts for most models and can usually turn this around fast.
For cordless machines — we test the battery, charger and PCB and tell you honestly what's worth fixing.
Common on cordless machines. Often a blocked filter or shroud, sometimes a motor or battery fault.
Usually a blocked filter, cyclone or brush bar — occasionally a worn motor seal. We'll find out which.
We started VacLab because too many still-good vacuums were ending up in landfill over faults that take twenty minutes to fix. We're a small team, we know our machines, and we'd rather repair something properly than sell you a new one.
We cover Hillsborough and the surrounding area, including Walkley, Stocksbridge and Oughtibridge. Drop-off, collection and return are all available.
Repairs typically cost between £20 and £45. That covers the vast majority of the faults we see — blocked filters, worn brush bars, battery issues and the like. Bigger jobs, we'll flag before we start.
That's the deal: free diagnosis, honest price, No Fix No Fee.
Free diagnosis on every machine"We had a shark hoover repaired. Great communication and very good service. 5*"
"Fast and efficient, got my Henry back the next day. Great service."
"What amazing service from Finn kept me updated on progress and my Shark plug in works like a dream. Quick efficient abd will definitely be using again"
"Very quick service, hoover was repaired and back in a couple of hours! Would highly recommend"
Send us a message or book online — we'll look it over and give you a straight answer before you spend anything.